Shams Kanani

Impact & achievements

Results that show up in how the organisation works.

The strongest outcomes from my career so far, described as they happened — efficiency gained, effort removed, and alignment created between business and technology.

  • GKN Aerospace Sweden

    Less manual work

    Designed and implemented automation-driven solutions that reduced manual work and improved operational efficiency within IT Asset Management.

  • GKN Aerospace Sweden

    Faster, simpler service delivery

    Developed self-service solutions and automated workflows that streamlined service delivery and improved the user experience for end-users.

  • GKN Aerospace Sweden

    Processes made visible

    Analysed and mapped IT processes using BPMN to identify inefficiencies, bottlenecks, and concrete opportunities for automation.

  • GKN Aerospace Sweden

    Connected systems

    Integrated systems and data through REST and Web APIs, enabling automated and scalable IT processes end to end.

  • ATEA

    Delivery aligned with business goals

    Took technical lead in customer engagements, guiding stakeholders and development teams towards shared goals and successful delivery.

  • ATEA

    Requirements turned into solutions

    Acted as technical advisor and sounding board, translating business needs into requirements, user stories, and scalable solutions.

  • ATEA

    Platform implementations at scale

    Led ServiceNow implementations across ITSM, ITAM, CMDB, Flow Designer, scripting, and integrations.

  • Public Sector IT

    Governance and data quality

    Support effective platform governance and high data quality while driving process and platform improvements in a large, complex environment.

Leadership & working style

How I work with people and organisations.

  • Ownership

    I take responsibility for outcomes, not just tasks — from analysis through to sustainable adoption of new solutions.

  • Leadership through expertise

    I have taken technical lead in customer engagements and acted as technical advisor and sounding board. This is leadership through expertise and influence rather than formal line management.

  • Collaboration

    I work cross-functionally with business users, customers, IT teams, and end-users, and I facilitate workshops to build shared understanding.

  • Problem solving

    Analytical by nature: I map how things actually work before deciding what to change, using process analysis to find the real bottleneck.

  • Stakeholder communication

    I translate between business language and technical detail so that both sides can make good decisions.

  • Continuous improvement

    I thrive where knowledge sharing, continuous learning, and innovation are encouraged — and I look for the next improvement rather than settling for the current state.

Direction

Building towards broader, more strategic responsibility.

My work has moved steadily from building solutions towards shaping them. Over time I want to keep widening that scope — taking more responsibility for how technology, processes, and business goals fit together across an organisation.

  • Digital transformation
  • Process ownership
  • Product & technology management
  • Technology strategy
  • Automation
  • Business transformation
  • Cross-functional leadership